Apple REFUSED to Fix our iMac Pro
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WE broke our iMac Pro... But then we tried to PAY Apple to repair it. They REFUSED. Come with us on a journey of frustration...
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نظر: 36 280
  • Linus Tech Tips
    Linus Tech Tips

    Head over to the forum post at

  • Louis Rossmann
    Louis Rossmann

    More people need to know how bad Apple is when it comes to any type of repair of their products. Authorized or third party. If you want to charge an addtional fee for DIY breakage that's understandable but to not offer anything, wtf.. Thanks for getting this across to people!

  • Thepowerlies
    Thepowerlies

    They are so messed up they don't even bother repairing it for an influencer this big.

  • demonsouls 93
    demonsouls 93

    Never trusted Apple to start with and this just gives me more ammo

  • Iraklis Pazios
    Iraklis Pazios

    Apple: We think that only we should be allowed to fix our products.

  • Uber Nerd
    Uber Nerd

    In Brazil we actually have laws about that, it's illegal to release a product without having means/ways to provide support/fix it, the company is subject to fine by the Brazilian equivalent of the FTC and civil lawsuit

  • Abgddcdef
    Abgddcdef

    Good news sir. It's been two years and we almost have a support team ready to fix your item. Just give us a few more years and we will take care of that.

  • Trickyy
    Trickyy

    So Apple can’t get their own parts to fix their own computer? WHAT?!

  • Rob Kle
    Rob Kle

    I was so waiting for linus to just attack the Mac with a hammer this whole video.

  • Cons29
    Cons29

    When you drop something as expensive.. must be as close as you can get into seeing your life flashing back

  • Curtis Martin
    Curtis Martin

    Well if Tiktok is accurate, and im sure they are, all you have to do is heavily spread toothpaste on the monitor crack and pour juice over it. Then it will magically repair itself.

  • Dylan Keil
    Dylan Keil

    I feel like linus was truly pissed to the point where he was raising his voice, for the very first time.

  • Erik Lona
    Erik Lona

    To think, after rewatching this 3 yrs later, you'd think a lot has changed since this video 😭

  • bunnyfreakz
    bunnyfreakz

    Apple : It's illegal to fix Apple products elsewhere.

  • DurantBurner
    DurantBurner

    When you realize that him dropping the screen made them an extra video and enough money to buy a new Mac 3 times over

  • Lego Boy
    Lego Boy

    I work for a certified Third Party Apple Repair facility. They do this EVERY launch. Right now, we're unable to order any of the 12/12 Pro parts because of this blunder.

  • ScorpArch Gaming
    ScorpArch Gaming

    Apple: Come and buy our new (at the time) computer!

  • Xen Xander
    Xen Xander

    I think a class-action lawsuit could happen.

  • Jay Cornu
    Jay Cornu

    This is what i have been saying for years since Apple refused to fix my Mac Book Pro back in college, they told me it was "user abuse" but as someone who takes extreme care of my computers and laptops AND who had someone who worked at apple as a friend i was told there was a manufacturing fault, but it was not being repaired because of "user abuse" (which at the time was covered under warranty anyway) it was WELL within warranty time and i offered to pay repairs but they declined, APPLE IS SUCKY DO NOT BUY THEIR PRODUCTS

  • Prithvi P
    Prithvi P

    Wow, I just found my dream job. Working at a support & service center where I don't have to do anything. Thanks Apple.